Parent Notifications

Weather & Emergency Notifications

The Springboro Community City School District is using Instant Connect for all district related communication to parents/staff, regarding weather closures/delays and emergency notifications. Instant Connect provides these notification services through a phone/voice call, e-mail, and/or text message.
 
Updating Contact Information 
Your contact information for these notifications is tied directly into our district attendance system. Any and all contact information you have provided, will be used to notify you.
 
If you;
 
1.) Did not receive this message  
2.) Did receive the message and wish to update your contact information  
3.) Wish to opt out of the program
 
Please call your school building’s main office and ask for the attendance person. All contact information updates will be handled directly through your school building’s attendance person or you can update your account information via ProgressBook. 
 
 
FAQs
 
Q: Do I have to sign up or register for the Instant Connect calling system?
A: No. The contact information you fill out at the beginning of the year for school registration is what is used to generate your contact information for our Instant Connect calling system. You do not have to go online and register for this, as your information is automatically put in, based on your registration forms.
 
Q: I need to change my contact information. How do I do this?
A: All contact information updates will be handled directly through your school building’s attendance person. You can call your school building's attendance person to have your contact information updated. You can also update your account information via ProgressBook. Click here to update contact information in ProgressBook.
 
Q: I received weather related and emergency notifications last year, but am not receiving them this year. Why?
A: Our contact information for parents is tied directly to the district's attendance system. Any information provided to attendance, usually through beginning of the year registration forms, is what will be used for communication. If this information has changed from last year or you updated your contact information through the previous One Call system on the district webpage, you'll need to notify your student's school building directly and ask for the attendance person to make any future updates.  All contact information updates will be handled directly through your school building’s attendance person or you can update your account information via ProgressBook. Click here to update contact information in ProgressBook.
 
Q: Last year I could update my contact information through a web portal with One Call on www.springboro.org. Why can I not do this now? 
A: Springboro Schools switched providers during the start of the 2017-2018 school year. Previously, the district used One Call, where parents could update their contact information on their own through a district web portal on www.springboro.org. However, when doing this, the information got updated in One Call, but not the district attendance system. Therefore, the district had two separate lists of contact information for parents; 1.) Attendance, 2.) One Call. Now, the district has switched to a company called Instant Connect and has opted to have all contact information tied directly to our attendance system, in order to consolidate this information and have one list of parent contact information. Rather than having parents go online to personally update their contact information, which would not tie-in directly to our attendance system, we are asking that parents contact their student's school building directly and ask for the attendance person to make any future updates to phone numbers, e-mails, or addresses. Doing so will be the most accurate way to update your contact information for weather related and emergency notifications, as this will get instantly updated in our attendance system, which will then directly sync to our calling system, Instant Connect. 
 
You can also update your account information via ProgressBook - Click here to update contact information in ProgressBook.
 
Q: I did not receive a voice call, e-mail, and/or text message about a recent weather related or emergency notification. Why?
A: Please call your school building’s main office and ask for the attendance person. All contact information; phone numbers, e-mails, and address updates, will be handled directly through your school building’s attendance person.
 
You can also update your account information via ProgressBook - Click here to update contact information in ProgressBook
 
Q: I did receive a voice call, e-mail, and or text message about a recent weather related or emergency notification, but wish to change my number. How can I do this?
A: Please call your school building’s main office and ask for the attendance person. All contact information; phone numbers, e-mails, and address updates, will be handled directly through your school building’s attendance person.
 
You can also update your account information via ProgressBook - Click here to update contact information in ProgressBook
 
Q: I no longer wish to receive weather related or emergency notifications, because I no longer have students in the district. How can I remove my name/contact information? 
A: Please call the district's central office (937) 748-3960. All contact information; phone numbers, e-mails, and address updates, will be handled directly through our attendance person. The district can help with this, if you no longer have a student in the district or are receiving these notifications in error. 
 
Q: How will the district communicate a weather related closing/delay or emergency notification to me?
A: There are a variety of ways Springboro Schools looks to notify our parents/staff in addition to our calling system. In the event of a weather related closing/delay or emergency situation, in which parents/staff need to know right away, Springboro Schools will reach out through these various channels of communication; a message displayed directly on the homepage of the district website, Facebook, Twitter, an all-call phone message, e-mail, text message, and local TV/radio station alerts.
In accordance with State and Federal law, Springboro Community City Schools will provide reasonable accommodations to persons with disabilities who wish to attend and/or participate in school events. Such individuals should notify the Superintendent if they require a reasonable accommodation.

Springboro Schools

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Springboro Community City School District
1685 S. Main Street Springboro, OH 45066
P: 937-748-3960 | F: 937-748-3956
    
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